Minneapolis, Minn. – January 16, 2026 – Hot Dish Advertising announced the promotion of Jennifer Campbell, CFE, to chief operating officer and president, recognizing her expanded leadership role and long-standing impact on the agency’s growth, operations, and client success.
Campbell has been operating at this level well beyond her previous title, helping guide the agency’s strategic direction, strengthening internal operations, and ensuring Hot Dish continues to scale with intention. Her promotion reflects both the scope of her responsibilities and the confidence the agency has in her leadership as Hot Dish enters its next phase of growth.
As COO and president, Campbell will continue to lead day-to-day agency operations while partnering closely with the executive team to align strategy, culture, and execution. In this role, she will focus on building systems that support smart growth, fostering a strong team environment, and delivering consistent, high-impact work for clients across the franchise and multi-location space.
“Jen is a steady, strategic leader who understands how to balance big-picture vision with the realities of running a modern agency,” said Dawn Kane, founder and CEO of Hot Dish Advertising. “She has earned the trust of our team and our clients through her actions, her integrity, and her ability to make complex challenges feel solvable. This promotion is a natural next step.”
With more than 24 years of franchise marketing experience, Campbell has guided consumer brand and franchise lead generation strategies for some of the nation’s most recognizable brands, including Tropical Smoothie Cafe, Lightbridge Academy, and Captain D’s Seafood. She is known as a leader, listener, mentor, coach, and trusted advisor who thrives on helping clients grow through innovative, results-driven strategies.
Campbell’s leadership has been instrumental in advancing Hot Dish’s FranFocused and BrandFocused approach, ensuring alignment between national brand strategy and local execution. Her promotion underscores the agency’s commitment to thoughtful leadership, long-term partnerships, and building a team designed to serve the evolving needs of franchise brands.
With this leadership transition, Hot Dish Advertising remains focused on delivering strategic, brand-consistent, franchise-smart marketing that drives growth for its clients while continuing to invest in the people and processes that make that work possible.
About Hot Dish Advertising
With over two decades of industry-leading expertise and a proven track record of results across B2B, B2C, and B2E marketing, Hot Dish Advertising has been ranked a top franchise marketing supplier by industry peers for eight years in a row. As a full-service FranFocused and BrandFocused advertising and marketing agency, Hot Dish delivers an award-winning suite of custom solutions designed to spark conversations and drive measurable results.
